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6 Steps to Ordering


 

1 :: Choose your bag style, fabric & colour

Ask yourself these questions :
- what do I want to achieve with these bags?
- how many do I need?
- when do I need them?

Contact Us so we can go through the the options.

 


 

2 :: Send us your artwork
Send us your artwork files with a brief description of how you would like it to be printed.

We prefer Outlined Vector Files, usually Adobe Illustrator, high resolution PDF or EPS file.  Also include the Pantone Colours - if you know them.

If you need assistance with your artwork, we can help. Find out more on Artwork Assistance.

We check your artwork and let you know if we think there will be any problems.

 


 

3 :: Confirm your order
We send you an Invoice for your order. Everything is listed so there are no surprises.

We also send a mock-up of your bag showing your logo sized and positioned based on your instructions.

Please check the Invoice & mock-up carefully because any changes made after this stage will be charged at 140.00 + local taxes if we need to amend any artwork or print set-up.

After everything is checked & your ready to go, you pay the amount shown on the Invoice & we start making your bags.

 


 

4 :: Production

For Warehouse Stock Orders
When you confirm your order, we get started making your bags straight away.

We don't usually make 1 bags for you to approve, but we can of you need it. This is 140 + local taxes.

 

For Factory Direct Orders
About 2 weeks later we email you some photo's of your finished bag - this is the actual bag, not a design or artwork file.

If you want us to send you the actual bag it will adds about a week to the total delivery time and you will need to pay the courier fee.

After you approve the photo of your bag by return email.

We will then proceed with mass production.


 

5 :: Delivery Times

For Warehouse Stock Orders
Delivery is usually made within 2 weeks of confirming your order.

If you need quicker deliver, let us know & we'll do our best to make it happen.

 

For Factory Direct Orders
After you approve your bag, you can expect delivery in about 7-11 weeks.

The bags are made off-shore and enough time needs to be allowed for production, shipping and customs clearance.

An example of our production timeframe :
> Week 1 :: order confirmation
> Week 2 :: making the sample
> Weeks 3-5 :: mass production
> Weeks 6-9 :: shipping by sea
> Week 10 :: port arrival & customs clearance
> Week 11 :: delivery

We can arrange air freight to get you bags delivered faster, but this adds to the cost. Contact Us to find out more.


 

6 :: Delivering your order

We will keep you updated about the progress of your order & will let you know when to expect delivery.

The outstanding balance of your Invoice is due 7 days prior to delivery. Any courier delivery fees are charged at cost and will vary according to the quantity of bags ordered and the delivery area.